Thursday, March 12, 2009

Thankful Thursday

Today I'm thankful for those who have a true passion for their work in the healthcare industry. More than "passion" per se, I'm thankful for those who work in this field with compassion.

There is a reason why it's called "healthcare." Too many times the "care" part of that word is optional or completely absent, which makes those who put care in to their work as nurses, doctors, physician's assistants, surgery techs, anathesiaologists, front desk specialists and certainly those who work in billing that much more special. As a patient or family member of a patient, everyone with whom we come in contact, from the scheduler to the surgeon, represents not only that particular facility but the medical industry as a whole. I'm thankful for those workers who express kindess and care even if they only speak with the patient for four minutes, even if the only time they come in contact with this person is while he or she is asleep on the operating table.

Since health insurance is such a formidable part of the health care system, I hold insurance representatives and customer service specialists to the very same compassionate standards as doctors and sincerely appreciate those who allow themselve to care, to feel and to help.

With Kyrie, we had several really tender and compassionate medical professionals who are still in our world today. And of course, we experienced a few who did not meet those expectations. That's how it goes for most everyone. Hospitals and illnesses are marked episodes of unfamiliarity, fear, stress, inconvenience and worry already. So it's nice when someone is willing to pull you out of a situation like that any way they can, even if it's just a smile.

What are you thankful for today?

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